The way retail businesses run and what customers purchase from the retail stores are reinvented by the brick and mortar business models, omnichannel commerce and the explosion of mobile payment technologies. Innovations in mobility have enabled store owners to have a more intimate dialogue with customers through personalized deals and in-store push messages that spur sales. There is a stronger need to provide shoppers with faster checkouts and immersive in-store experiences now than ever before to stand out of the competition.
We can help you improve your in-store experience through our deep experience of orchestrating software solutions for retail store chains.
Fully supported by the proliferation of mobile apps, superior devices, and payment technologies, the ecommerce industry continues to grow at a rapid pace, Owing to low entry barriers and the fact customers can switch providers effortlessly, e-commerce firms need to respond very quickly to the latest trends that shape the future of the online shopping industry. While chatbots are still in its infancy, friction-less shopping experience and personalization powered by analytics are some of the non-negotiables in a winning e-commerce strategy.
With its extensive experience across e-commerce platforms and custom applications, can help you architect a solution that delivers superior shopping experience to your customers.
Before making a final decision on purchasing products, the consumers today experience multiple touchpoints. With the growing mobile and online engagement, consumers interact over multiple channels to research and evaluate their purchase options. The buying patterns of the customers are highly influenced by the omnichannel. Retailers have to cater to the needs of the 21st-century shopper and provide them with a consistent and engaging shopping experience anytime anywhere.
We help the retailers to provide a superior customer experience by creating synergies across multiple channels with our expertise in Omnichannel orchestrations.
The retailers are facing new merchandising challenges from the ever-changing consumer preferences, increased price sensitivity, shorter product life cycles, and stiffer competition. There is a constant pressure on them to optimize the supply chain and improve operational efficiency by reducing inventory, optimizing logistics, consolidating distribution centers and optimally allocating the stores.
We can help you balance well between providing superior customer experience and optimizing for efficient operations.
We helped one of our clients in the retail industry leverage the ability to interpret customer behavior from past purchases
Significant reduction in storage cost and data processing time
Enhanced existing digital marketing platform through cloud services
Improve/re-design customer loyalty program to improve user experience