Banking & Financial

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Unleash Innovation Across the Value Stream

  • Wealth and Asset Management
  • Banking
  • Payments
  • Compliance

The industry faces competition from ever-increasing organizations that offer fintech services. From the robust growth in developing markets and weak growth in developed economies and more challenges have contributed to greater volatility. The investment management companies that build plans to execute to anticipate demographic shifts keep pace with the regulatory changes will find themselves ahead of the competition.

The rising IT environment demands such as seamless digital channels for communication and access to portfolio management is driving firms to digital transformation. Plus, the application of artificial intelligence (AI), increased focus on cybersecurity and analytics are some of the emerging trends.

How can we help?

  • We provide insights and analysis or investment selection using big data analytics and AI.
  • We improve cost-effectiveness by replacing expensive human analyst resources with scalable technology.
  • We help make AI-supported investment decisions and asset allocation algorithms.
  • We help streamline front and back-office functions and automate critical tasks.
  • We help reduce manual intervention in tasks such as client onboarding and regulatory compliance.

In the last decade, many banks have adopted core banking solutions to make their service smoother and cater to a larger client base. Recent years have witnessed stupendous changes in traditional banking channels largely driven by customers. With the rapid adoption of internet and mobile banking, fewer customers are queuing up at branches to open accounts or seek loans. Service levels are no longer the differentiating factor.

The optimal, efficient and convenient customer experience at every touchpoint is what sets apart financial institutions. Both the banks and financial companies are facing the challenges in reinventing themselves to address their customer’s pain points and ensuring a delightful experience every step of the way.

How can we help?

  • Cutting edge technology for customized internet banking interface and mobile banking applications for a rich user experience
  • The convergence of banking interfaces using IoT application
  • Greater personalization and channel optimization through Big Data, Advanced Analytics, and Business Intelligence
  • Use of Predictive Analytics to optimize customer engagement.

With the influx of demographics, technology and regulatory dynamics, the global payments industry is undergoing a paradigm shift. Although the customer-facing part of the value chain continues to witness elevated levels of innovation, the service providers are still grappling with enhancements for the back-end infrastructure.

Latest trends in the payments industry such as such as new opportunities in terms of adoption of Open Application Programming Interfaces (APIs), growth in digital payments, innovation in cross-border payments, and challenges from the entry of alternative service providers are impacting the industry in terms of fostering competition, nurturing innovation, and enhancing process and system-related efficiencies.

How can we help?

  • Real-time or instant payment solutions to power your business
  • Digital cross border remittances
  • Enhanced security and authentication services
  • Frictionless customer experience in e-commerce and m-commerce
  • Credit scoring and loans to the unbanked based on the transaction history in loans, card payments, risk category, and other parameters

The world of ethics, risk management, and compliance saw many upheavals in 2016 which has reinforced the need to move away from a siloed approach to risk management to an integrated and consistent enterprise-wide framework. The role of a compliance function is continuing to change as well. Along with complying with standards & regulations, compliance professionals are increasingly responsible for creating and nurturing strong and ethical corporate cultures and protecting organizations from financial, legal and reputational risk

Emphasis has been placed on regulatory filings and reporting, enhanced due diligence and surveillances to mitigate cyber and data-related risks. With around the clock news and social media’s speed and uncontrollability, organizations are at the edge of a compliance failure.

How can we help?

  • Enterprise risk management solution that provides dynamic, timely and ongoing insights into risks that matter
  • Real-time analysis of transaction data for immediate notification of risk
  • Monitoring and surveillance of written and oral communication to identify potential breaches
  • Social media analytics to prevent information breach
  • Use of Analytics and Big data to assimilate and analyze data from multiple internal and external sources and predict exposure and risk.
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