The client wanted to automate the maintenance and tracking process of the jobs received by various telecom service providers like Comcast.
The client needed to test the above-mentioned applications and add new functionalities.
They also want to generate reports, schedule in SAP Central Management Console and add functionalities in BMC Remedy System such as fleet, incident and change management.
Solutions
Implemented new functionalities in Manage Drops including job history log, invoice processing, file upload, and display.
Performed refactoring and fixed bugs in all of the existing applications.
Re-designed the Drops Accounting app using the latest technologies, including bootstrap, to make it responsive and user-friendly.
Developed Web APIs for the Phone gap app and integrated it with the serviceability web application.
Enhanced the BMC Remedy app, migrated the data in the system and provided administrative services for the same.
