Posted on Aug 03, 2021

Enhanced application's performance

Challenges

  • The client wanted to automate the maintenance and tracking process of the jobs received by various telecom service providers like Comcast.
  • The client needed to test the above-mentioned applications and add new functionalities.
  • They also want to generate reports, schedule in SAP Central Management Console and add functionalities in BMC Remedy System such as fleet, incident and change management.

Solutions

  • Implemented new functionalities in Manage Drops including job history log, invoice processing, file upload, and display.
  • Performed refactoring and fixed bugs in all of the existing applications.
  • Re-designed the Drops Accounting app using the latest technologies, including bootstrap, to make it responsive and user-friendly.
  • Developed Web APIs for the Phone gap app and integrated it with the serviceability web application.
  • Enhanced the BMC Remedy app, migrated the data in the system and provided administrative services for the same.
  • Built reports and scheduled those in SAP CMC.